Traffic Manager/Project Manager

Traffic Manager/Project Manager

thinkPARALLAX is a purpose-driven branding agency located in Encinitas, California. We work at the intersection of business strategy, sustainability, and communication. Our values stem from the belief that profit and sustainability are not mutually exclusive – good business means doing the right thing. We are proudly a B-Corp not for the label but because that is how we believe all businesses should operate. We are a highly experienced team of creative problem-solvers focused on developing and implementing purpose-driven brands. We have an open and flexible studio environment where creativity, opinions, and passion are encouraged. thinkPARALLAX values life outside work deeply but expects 110% dedication and an excellent work ethic.

We are:

  • Problem solvers: Thinkers who synthesize information and knowledge to achieve solutions
  • Contributors: Causal factors, active participants, we give of ourselves — our skills, abilities, ideas, and creativity — for the benefit of our clients, teammates, and the world-at-large
  • Optimists: Hopeful and confident about the future, and our ability to achieve our goals
  • Lifelong Learners: Open to learning in our daily interactions with others and the world around us

If you recognize yourself in these and believe you’ll thrive in our fast-paced, entrepreneurial, agency environment, keep reading and see if this job is for you.

Job Description:

The Traffic Manager is the central contact for all project work that flows through the agency. Once a job has been opened, the Traffic Manager will develop a timeline. Working with the Creative and Account teams, the Traffic Manager will assign specific people to the steps required to complete the job. The Traffic Manager will monitor resource requirements and alert appropriate staff of outside/freelance staffing needs. They will make sure that all work is completed within scheduled deadlines, and work with Account Managers to adjust job deadlines as needed while still meeting client needs.

Traffic Manager Responsibilities

  • As the agency is in the process of changing PM/resourcing software, the Traffic Manager will lead this effort in the form of either fine-tuning and maximizing existing software or researching, deciding, and implementing software that is a better fit.
  • As jobs are opened by Account Managers, the Traffic Manager is notified and creates schedules that ensure that the work will be completed within the client’s deadlines while allowing ample time to get work done that meets client expectations.
  • Reviews daily workloads of creative/strategy/communications/copywriting SMEs with Account Team and adjusts assignments as needed, making sure that appropriate talent is used and workloads are evenly maintained.
  • Makes adjustments to each job schedule and overall workload as job demands change.
  • Identifies when and what kind of contractor/freelance help is needed to maintain healthy workloads for internal teams.
  • Makes sure each staff member knows the assignments that they need to complete and the due dates. Acts as the mediator between all Account Managers to establish and re-evaluate priorities.
  • Maintains and improves project management software and tracks time management, tasks, schedules, resourcing, forecasting, utilization rates, etc.
  • Informs Account Managers when client contact is required to get approvals or gather assets to complete work.
  • Keeps in contact with all departments regarding current deadline status and any issues that may need client or agency attention.
  • Coordinates with the Production Manager/Project Managers on all outsourced requirements and the scheduling and delivery of those resources.
  • Prepares production estimates based on briefings from the Account Team
  • Supervises other Project Managers if/when the department grows

At the moment, the Resourcing and Project Management Department is a team of one. You’ll start off as the one Traffic Manager with Project Manager’s duties. Depending on workflow, you will be supervising one or more contracted or hired additional Project Managers. Currently, we have one contractor Project Manager who works both independently and remotely on her client projects.

While Traffic Management is the first responsibility in this role, you will be the Project Manager on smaller print and digital projects that don’t have a dedicated Account Manager, and/or be the dedicated Project Manager alongside an Account Manager on accounts with large, complex print/digital projects.

Project Management Responsibilities

  • Manage schedules, deadlines, and rounds of concepts, revisions, proofing, and production for internal/external teams for larger or more complex digital/print projects for accounts that have a dedicated Account Manager.
  • Set meetings for internal and client teams.
  • Be a client-facing contact and manage all aspects of small production-oriented projects that don’t have a dedicated Account Manager.
  • Communicate and coordinate efforts with vendors and partners.

You must have:

  • Five or more years of project management in a creative agency environment
  • Print and digital/web knowledge is required
  • Proven experience with project management software for the creative industry
  • Ability to multitask and prioritize
  • Instinctive ‘people’ and teamwork skills
  • Excellent verbal and written communication skills
  • Demonstrated organizational skills and attention to detail
  • Graceful under pressure, conscientious, quick learner

Additional experience desired, but not required:

  • Some experience with Adobe InDesign, Illustrator, and Photoshop a plus
  • Education or training in formal project management practices
  • Experience with web development lifecycle including requirements, design, development, testing, and deployment

Contract to hire full-time position in Encinitas, California
Benefits: health/dental insurance, 401K, weekly yoga, public transportation reimbursement, profit sharing plan.

If you think you’re the one, please send the following information to work@thinkparallax.com:

  1. Resume
  2. Cover Letter — without a cover letter your application will not be considered. Tell us why you’re the one, be real. Show us why you fit with us, what your passions and beliefs are
  3. List of software knowledge
  4. Salary Requirements

Graphic Designer

Graphic Designer

thinkPARALLAX is a purpose-driven branding agency located in Encinitas, California. We work at the intersection of business strategy, sustainability, and communication. Our values stem from the belief that profit and sustainability are not mutually exclusive – good business means doing the right thing. We are proudly a B-Corp not for the label but because that is how we believe all businesses should operate. We are a highly experienced team of creative problem-solvers focused on developing and implementing purpose-driven brands. We have an open and flexible studio environment where creativity, opinions, and passion are encouraged. thinkPARALLAX values life outside work deeply but expects 110% dedication and an excellent work ethic.

We are:

  • Problem solvers: Thinkers who synthesize information and knowledge to achieve solutions
  • Contributors: Causal factors, active participants, we give of ourselves — our skills, abilities, ideas, and creativity — for the benefit of our clients, teammates, and the world at-large
  • Optimists: Hopeful and confident about the future, and our ability to achieve our goals
  • Lifelong Learners: Open to learning in our daily interactions with others and the world around us

If you recognize yourself in these and believe you’ll thrive in our fast-paced, entrepreneurial, agency environment, keep reading and see if this job is for you.

The Role:

thinkPARALLAX is looking to hire an enthusiastic and highly creative graphic designer with experience in interactive and multi-page layout design. The candidate must demonstrate excellent conceptual and design ability and thrive under challenging deadlines. You must be capable of working as part of an interdisciplinary team but willing to show initiative and take ownership of your role. You need to be able to work independently.

About You:

  • Very strong conceptual and design skills
  • Have a passion for typography and layout
  • Fluency in industry standard software suites in a Mac environment
  • Experience with production: preparing files for print or programming
  • Ability to see a project through from concept to completion if necessary, and adhere to strict deadlines

  • Client service skills for occasional client contact

  • Professional manner and excellent work ethic
  • Motivation and eagerness to go the extra mile
  • Ability to work with a team in a fast-paced environment

  • Excellent problem-solving, project management and presentation skills

  • Experience in interactive design is very desirable
  • Additional skills like illustration, photography or typeface design are wished

Requirements:

  • 3-5 years experience

  • Bachelor’s degree in graphic/multimedia/visual communication design

Contract to hire. Full-time position in Encinitas, California
Benefits: health/dental insurance, 401K, public transportation reimbursement, profit sharing plan

If you think you’re the one, please send the following information to work@thinkparallax.com:

  1. Resume
  2. Cover letter (Tell us why you’re the one, be real. Show us why you fit with us, what your passions and beliefs are)
  3. Portfolio (PDF or online link)
  4. Salary Requirements