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Beyond the report: embedding sustainability into your company’s core

Sheila Ongie
Beyond the report: embedding sustainability into your company’s core
Article

Beyond the report: embedding sustainability into your company’s core

Sheila Ongie
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True sustainability can’t just live with your corporate sustainability team. It has to be embedded throughout your organization, from leadership to frontline employees

Sustainability reporting has become a must-have for modern businesses, but let’s be clear—the report itself is not the work. It’s the story of the work. A sustainability report is not the end game, it’s merely an indicator of the deeper, more meaningful changes happening within your organization. It’s your way to share, communicate, and hopefully inspire others with the positive impacts your company is making. For those stories to exist, there’s real, substantive work to be done long before you sit down to start the report.

“Doing sustainability” isn’t publishing glossy numbers and feel-good stories; it’s about embedding practices into your operations that generate those stories. Embedding sustainability into your organization means looking critically at everything you do. What services are you providing? What products are you selling? What does your supply chain look like? How do you interact with your employees, your community, your supply chain partners? The key is to find strategic opportunities where your business can have a positive impact.

But that doesn’t happen automatically. It takes a concerted effort, support from leadership, engagement with stakeholders, and commitment from your entire team.

Read more: Sustainability has evolved. So have we. 

Finding Balance with Limited Resources

One of the most common challenges for businesses on this journey is finding the right balance between impact and communication, especially when resources are limited. Do you spend your budget on making real change, or on certifications and reporting? The truth is, both are important, but if you only focus on the report without implementing any real efforts toward improvement, you won’t have much to say each year. You’re not creating impact, you’re just signaling it.

When resources are scarce, choices have to be made. Every dollar spent on certifications or reporting is a dollar not spent on creating tangible sustainability improvements. However, the reverse is also true—if you don’t communicate your progress effectively, you risk missing the strategic benefits that come with transparency and accountability. It’s all about balance, and that balance is different for every business. The bottom line: if you aren’t making real strides toward sustainability, even the best report won’t make a difference.

Read more: Greenblushing: the case for honest sustainability communications

Discovering Your Entry Points Into Sustainability

It’s easy for companies that weren’t founded on sustainability principles to feel like they’re starting from behind. But no company becomes Patagonia overnight. In fact, there are countless entry points for companies of all sizes and in all industries to begin integrating sustainability.

Every business has an impact, whether it’s positive or negative. Consider everything you purchase, everything you sell, the materials you use, the energy that powers your operations, and the waste you generate. These are all opportunities to make more sustainable choices. You don’t need to overhaul your entire organization on day one. Start with understanding your full system by doing a gap assessment to analyze where you can make the biggest impact. You might be wasting resources on actions that sound good but don’t make a significant difference.

This is where strategic thinking becomes critical. Sustainability isn’t about doing everything at once; it’s about finding those leverage points that are crucial to your business and focusing your efforts on them. Start with the areas where you can create the most significant change, and grow your impact from there.

The ROI of Your Sustainability Investment

So, why invest in sustainability? Is there really a return on this investment?

Absolutely. Research shows that consumers care deeply about sustainability, and they are more likely to be loyal and willing to pay more for products and services that align with their values. Younger generations, in particular, are driving this shift—they want to support companies that prioritize sustainability and regeneration.

Beyond consumer loyalty, sustainability can drive significant efficiencies within your operations. Let’s talk about waste. Think about the materials flowing through your value chain. If you can optimize that flow and reduce discarded materials, you’re saving money. Waste, after all, is something you pay for twice—once when you buy the materials, and again when you dispose of them. Reducing waste isn’t just an environmental benefit; it’s also a financial one.

Cutting waste is just one example out of dozens of potential areas of impact with a positive ROI.  The benefits extend far beyond the bottom line—embracing sustainability creates value across your entire organization.

Read more: Rethinking sustainability reporting—tailoring communications for maximum impact

Embedding Sustainability Deep Within the Organization

True sustainability shouldn’t  just live in the sustainability team, marketing department, or with a single corporate sustainability executive. It has to be embedded throughout your organization, from leadership to frontline employees. This starts with your executives—they need to understand how sustainability impacts financial planning, strategic direction, and operational goals. Getting buy-in from leadership is crucial because sustainability is not just an initiative—it’s a core part of your company’s long-term success.

Once you have leadership on board, the next step is to embed sustainability into the daily operations of every department. This is not a “one and done” process. It requires ongoing effort and commitment to ensure that sustainability is not just an annual project, but a continuous part of your business’s culture. For example, how can your HR department influence sustainability through hiring practices or employee engagement? How can your procurement team reduce waste in the supply chain? Every department has a role to play in creating a more sustainable organization.

Read more: 8 secrets to effective sustainability reporting

Engaging Employees and Supply Chain Partners

To fully embed sustainability into your company, it’s important to engage both your employees and your supply chain partners. Start by rolling out a sustainability communications plan for your employees. Whether they work in manufacturing, retail, or HR, every employee should understand your sustainability commitments and progress. Make them an extension of your sustainability team, ensuring they are knowledgeable and empowered to be part of the change.

And don’t forget about your supply chain partners. The vast majority of your environmental impact may fall outside of your direct operations, within your supply chain. To achieve your sustainability goals, you’ll need to engage your suppliers, set clear expectations, and support them in meeting those expectations. This could mean offering access to resources, providing financial incentives, or fostering peer learning networks.

Sustainability is not a quick fix or a one-time achievement. It’s an ongoing journey that requires effort, commitment, and strategic thinking. Whether you’re just starting out or looking to deepen your sustainability efforts, the key is to embed these practices into the core of your organization. By doing so, you’re not only creating positive impacts for the environment and society but also setting your company up for long-term success.

And when the time comes to write that sustainability report, you’ll have more than enough compelling stories to share. Because sustainability isn’t about the numbers in the report—it’s about the stories behind the numbers.

Need help embedding sustainability into the foundation of your organization? We’re here to help. Reach out to book a meeting with one of our sustainability experts anytime.

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